Last updated date: May 24, 2023
1. GENERAL
a. This website with the URL of eshwar3d.com (“Website/Site”) is operated by
Eshwar Traders (“We/Our/Us”).
b. We are committed to delivering the order placed by You within the given
period and in accordance with this Delivery Policy (“Policy”).
c. Currently, We do deliver the products across India subject to the provisions of
this Policy.
d. You are advised to read Our Terms and Conditions along with this Policy at
the following link: https://eshwar3d.com/terms-and-conditions/.
e. By using this website, You agree to be bound by the terms contained in this
Policy without modification. If You do not agree to the terms contained in this
Policy, You are advised not to transact on this website.
f. The following currency is used on this Website: indian rupees. Your payment
provided may be charged in your local currency at the applicable exchange
rates.
g. All orders are subject to product availability. If an item is not in stock at the
time you place your order, We will notify you and refund the total amount using
the original method of payment.
h. We make all commercially reasonable endeavours to ensure that the products
are delivered to you in a timely manner.
i. Please read this Policy before making a purchase, so that You understand
Your rights as well as what You can expect from Us.
2. DEFINITIONS
a. “Customer” means a person who buys any goods for consideration but does
not include a person who purchases such goods with the purpose of reselling
them.
b. “Website” – means this website with the URL: eshwar3d.com

3. COST OF SHIPPING
a. We have a flat shipping rate of Rs. 100 (Rupees one hundred only) for all the
products.
b. Shipping charges are applied at the check-out window along with the total
price of the goods.
c. You will be eligible for free shipping for orders above Rs. 1,000 (Rupees one
thousand only).
d. The aforementioned cost of shipping is applicable for delivery of products
under this Website regardless of the value and delivery destination.
4. SHIPPING UPDATES
a. Once your order ships, you will get a notification with the details of the courier
service provider and other relevant information through the following method:
email and whatsapp.
5. HANDLING TIME
a. It usually takes 2 (two) days to process and dispatch the products once the
order is placed with us.
b. We strive to process and dispatch your products at the earliest.
6. TIME FOR SHIPPING
a. Delivery time depends on the product ordered and the location of delivery.
Approximate delivery is specified on the product details or will be shown at the
check-out window.
b. The delivery time is indicative and can vary due to external factors.
7. INTERNATIONAL SHIPPING
a. Currently, We do not deliver to locations outside India.
8. OTHER RULESa. The shipping address cannot be changed once the order has been placed on
the Website.
b. While We shall strive to ship all your ordered products together, this may not
always be possible due to product characteristics, or availability.
c. Partial refunds will not be entertained.
d. We endeavour to engage logistic partners, employees, agents with the highest
standards and ethics, you agree and acknowledge that the actions, inactions of
the delivery individuals are not in our control, and it is not possible for us to
monitor and observe each delivery executive and We shall not be liable for any
action or inaction from the part of logistic partners. Any disputes between You
and logistics partners shall be settled between you and the logistics partner.
e. You can provide special delivery instructions in the following manner:
once the order you can contact on our whatsapp number to add any special
instructions.
9. RESTRICTIONS
a. Some items may not be eligible to be delivered to all geographical locations.
You will be notified of the restricted items at the check-out page or before that.
10. MISSING OR LOST PACKAGES
a. If the products are lost during transit, we will offer a free reshipment or a
refund.
b. If the order does not make it to its destination and is delayed at the courier
office, the Customers are responsible for contacting the Courier service provider
before approaching Us.
11. WRONG OR INCOMPLETE ADDRESS
a. You shall ensure that all information that is submitted by You to us on the
platform is true, complete, accurate and sufficient to identify the actual place of
delivery.
b. If You have entered the wrong shipping information or contact details, it might
cause a delay or missed delivery and you will not be eligible for a reshipment or
a refund on such transaction.
12. RETURN AND REFUND
a. Every effort is made so as to service the orders placed, as per the
specifications and timelines mentioned with respect to a product. If due to any
unforeseen circumstances or limitations from Our side, the order is not shipped
or delivered then such order stands cancelled, and the amount paid by You is
refunded.
b. The return process of a product may be subject to additional terms depending
on the nature and category of the product. Any such additional terms may be
specified under the Return and Refund Policy or be intimated at the time of
purchase of the product. For more details You can check our Refund Policy at
the following link: https://eshwar3d.com/standard-refund-policy/.
13. YOUR DATA
a. The privacy of your data supplied to Us during the shipping procedure is also
governed by our privacy policy.
14. CHANGES TO THIS POLICY
a. Please note that We may from time to time change the terms of this Policy and
every time You wish to use this website, please check the Policy to ensure You
understand the terms and conditions that apply at that time.
b. If you do not wish to accept the revised Policy, you should not continue to use
the Services. If you continue to use the Services after the date on which the
changes, come into effect, Your use of the Services indicates your agreement to
be bound by the new Policy.
15. FORCE MAJEURE
We shall not be considered in breach of guarantee or terms of service and shall
not be liable to the Customer for any cessation, interruption, or delay in the
performance of its obligations by reason beyond Our control including natural
disasters, pandemics, fire, an act of God or public enemy, famine, plague, the
action of the court or public authority, change in law, explosion, war, terrorism,
armed conflict, labour strike, lockout, boycott or similar event beyond our
reasonable control, whether foreseen or unforeseen.
16. CONTACT US
For any feedback, concern, or query, You may please reach out to Us on the
contact details below.
Customer Care: 7899217785